yes jollibee contacted us regarding the matter. Miss Michelle Nuevo of that particular branch (alabang juntion) and apologized in behalf of the company. she's willing to make improvements to that branch. anyway its really understandable due to the fact that everybody makes mistakes but the courage to accept and eagerness to make improvements to avoid such mistakes in the future is something.
we are pleased and satisfied for her effort to reach us out. more power to you and your staff.
=)
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